Victory
Advocates
V
Victory
Advocates
1. Introduction
Victory Advocates is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Telephone Consumer Protection Act (TCPA), the Nevada Privacy of Information Collected on the Internet from Consumers Act (NRS Chapter 603A), and other applicable laws.
By accessing our website, submitting a form, or engaging with our services, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of personal data:
Full name, phone number, email address, and mailing address
Case details, legal inquiry information, and documents you provide
Communication records (calls, emails, SMS, online chat)
IP address, browser type, and access logs (if visiting our website)
We collect this information directly from you when you:
Submit a contact or intake form
Schedule a consultation
Communicate with us by phone, email, or SMS
Engage our firm for legal services
3. How We Use Your Information
We use your information to:
Evaluate your legal inquiry and provide services
Communicate with you about your case, appointments, or updates
Respond to your questions or requests
Send appointment confirmations or reminders
Provide service-related notifications and updates
Comply with our legal and ethical obligations
With your express consent, we may also use your contact information to send legal news, firm updates, or information about related services.
4. Consent to Communications (TCPA Compliance)
By providing your contact information, you expressly consent to be contacted by [Your Law Firm Name] via:
Phone calls (including automated or prerecorded)
Text messages (SMS)
Emails
This includes communications for legal services, scheduling, and follow-up purposes, even if your number is registered on any federal or state Do Not Call (DNC) list.
Message and data rates may apply. You may opt out at any time by replying “STOP” to text messages or emailing us.
5. Sharing Your Information with Third Parties
We may share your information with authorized third-party service providers who assist us in:
Case management and secure file storage
Appointment scheduling
Email/SMS communication
Document signing (e.g., DocuSign)
Payment processing and billing
These third parties are bound by strict confidentiality and data security agreements and may only use your information for the limited purposes of supporting our legal services.
We do not sell your personal information.
6. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse, including:
Encrypted file storage
Password-protected systems
Secure communications and two-factor authentication
7. Your Rights Under Nevada Law (NRS Chapter 603A)
If you reside in Nevada, you have the right to:
Know what personal information we collect and how we use it
Request access to or correction of your data
Request that we delete your personal information, subject to applicable legal obligations
Withdraw your consent to data use or communications at any time
To exercise these rights, contact us at [email protected] or (725) 900-7600.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with applicable legal and ethical requirements
Maintain proper records for legal services rendered